Contact information
Contact Us
If you have any questions regarding our ceramic diffuser dimensions, ultrasonic mist settings, nebulizing technology, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Purest Wave |
| Website: | purestwave.shop |
| Email: | support@purestwave.shop |
| Phone: | +61 457 182 043 |
| Business Address: | 32 Montilla Crescent, Port Kennedy, WA 6172, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AWST) |
Important Note: The physical address listed above is for corporate administrative operations only. Due to fragile ceramic stoneware covers and electronic components, please do not dispatch returned diffusers or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.